Trustly Casinos UK

How Trustly Works at UK Casinos

Trustly is a payment company that moves money between your bank account and the casino without a card. You don’t need a Trustly account, password or app: at the cashier you choose your bank, pick the account to pay from and approve the payment with your bank’s usual security check. Trustly says it never sees or stores your bank login details and can’t make a payment without your approval.

In the UK, Trustly’s Pay by Bank service is powered by open banking. Trustly UK Limited is an Authorised Payment Institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (firm reference number 1005703), and its parent company, Trustly Group AB, is supervised by Sweden’s Finansinspektionen.

Pay by Bank and Open Banking Explained

Open banking lets a regulated firm start a payment from your account once you approve it with your bank. Only firms regulated by the FCA or a European equivalent can join the Open Banking Directory, and nobody except your own bank should ever ask for your bank login or password. If an unauthorised payment leaves your account, your bank or building society will normally refund it, and complaints that aren’t resolved can go to the Financial Ombudsman Service.

Depositing at a Trustly Casino

• Choose Trustly or Pay by Bank in the cashier and enter the amount.
• Select your bank and the account you want to pay from.
• Approve the payment in your banking app.
• Return to the casino, which confirms the deposit.

If you’ve used Trustly before, your bank details may be pre-filled.

Withdrawals with Trustly

You request a withdrawal in the casino’s cashier, and the casino decides whether Trustly payouts are available and when to send them. Trustly says more than 95% of its payouts across 30 European markets are instant, but a normally instant payment can take longer if your bank processes it as a standard transfer, and its help centre suggests contacting the casino if the money hasn’t arrived within 72 hours. The casino’s own processing and any checks come first, so treat these as typical times rather than a promise.

Limits and Fees

Trustly doesn’t charge you a service fee. A currency conversion fee can apply if you pay in a currency other than your account’s, and your bank or the casino may set charges of their own. Your bank’s payment limits also apply: Trustly’s list of UK limits shows, for example, that some banks cap payments to a new payee or set a default daily limit you must raise in the app first.

On top of that, UKGC-licensed casinos must prompt you to set a financial limit as early as possible, a rule in force since 31 October 2025, and any reduction takes effect immediately.

Bonuses and Trustly

Bonus wagering has been capped at 10x since 19 January 2026, when offers that combine different types of gambling were also banned. Payment exclusions still differ between casinos: some welcome offers only count debit card deposits and e-wallets are often excluded, so check that a Trustly deposit qualifies before you pay.

Pros and Cons

Pros

• No card details and no Trustly account: you approve each payment in your banking app.
• No Trustly service fee.
• Withdrawals go straight to your bank account, and Trustly says most payouts are instant once sent.
• Regulated in the UK by the FCA.

Cons

• Not every casino that takes Trustly deposits pays withdrawals through it.
• Bank limits, such as caps on new payees, can stop larger payments.
• Payments come straight out of your current account, so limits matter.
• Bonus eligibility depends on the casino.

Is Trustly Safe?

Trustly is regulated by the FCA in the UK, encrypts the data sent through it and never stores your bank login. Every payment needs your bank’s own approval, so nothing leaves your account without it. For extra control, a growing number of UK banks and building societies let you block gambling transactions; ask yours exactly what its block covers.

Alternatives to Trustly

• Mastercard debit card: the familiar option for deposits and withdrawals.
• Apple Pay: debit card payments confirmed with Face ID or Touch ID.
• PayPal: an e-wallet that keeps your bank details away from the casino.
• Paysafecard: prepaid codes for a fixed budget.
• Pay by phone bill: small deposits added to your mobile bill, with no withdrawals.

See how all the options compare on our casino payment methods page.

Gambling Responsibly

Gambling should stay a paid-for form of entertainment. Set a budget before you play, and if gambling stops being fun, these UK services offer free, confidential help:

• GamCare: National Gambling Helpline, 0808 8020 133, open 24/7.
• GamStop: free self-exclusion from all UKGC-licensed gambling sites.