1.Definitions
- 1.1.‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’) or You. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to identifiers such as name, identification number, location data, online identifiers (IP addresses, cookies), or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
- 1.2.‘You’ means the natural person (data subject) whose personal data is being processed, who accesses or uses this website, or interacts with us through our services or communication channels.
1.3.‘Data Controller’ means the natural or legal person, organisation, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of processing personal data. - 1.4.‘Processing’ – any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
2.Information We Collect
2.1.Personal Information You Provide Us Directly
We collect the following personal information that you provide to us:
● Names
● Email addresses
● Any messages you send Us
Sensitive Information – We do not collect or process sensitive information
2.2.Automatic Data Collection (Collected through your use of Our services)
We automatically collect certain information when you visit or interact with our site or use our services. This includes:
- IP Addresses and Geolocation Data: Your device’s IP address, approximate geographic location derived from your IP address.
- Browser and Operating System Information: Type, version, and settings of your web browser; type and version of your operating system.
- Usage Data: Information on your interactions with our website, including pages visited, links clicked, navigation paths, duration of sessions, and timestamps of access.
- Referrer Information: URL of the website or search terms that directed you to our website.
- Cookie IDs: Unique identifiers assigned to cookies stored on your device, used to recognise returning visitors and personalise content.
- Advertising and Marketing Information: Data regarding your interaction with advertisements, including ad clicks, views, interactions, and related preferences.
- Log Files and Technical Data: Server logs detailing technical errors, diagnostics, loading times, server requests, and other relevant technical details necessary for optimal website performance.
- Consent and Preferences: Records of your consent choices and preferences relating to data collection, cookie settings, processing activities, and marketing communications.
We use technologies like cookies, web beacons, and similar tools for these purposes. Cookies help personalize content and ads, operate the site, provide social media features, and analyze usage.
2.3.Other sources of personal data
We may also receive personal data about you from service providers, including analytics providers such as Google Analytics. These service providers independently track users via cookies and similar tracking technologies, and subsequently share certain data with us to help us understand user behavior, improve our services, and provide targeted marketing (category of data: analytics and tracking data)
Please note that
We do not knowingly collect data from or market to children under 18. By using our services, you confirm that you are at least 18 years old or a parent/guardian who consents to your minor dependent’s use of our services. If we find out that we have collected personal information from users under 18, we will promptly delete it. If you know of any data we may have collected from children under 18, please contact us at [email protected].
3. How We Use Your Information
We use the information we collect about you for the following purposes:
- To Provide Our Services: We use your information to deliver the services you have requested or signed up for.
- To Respond to Your Inquiries and Provide Support: Your information helps us respond to your questions, requests, or issues related to our services.
- To Improve Our Products and Services: We analyze usage data to better understand how our services are used and make informed decisions to improve them.
- To Understand Your Preferences: We use your information to learn more about your interests and how you prefer to interact with us.
- To Send Administrative Communications: We may use your information to send you updates about our services, changes to our terms and policies, and other important administrative messages.
- To Send Marketing Communications (With Your Consent): We will only send you marketing messages about our products, services, or special offers if you have explicitly given your consent. You can withdraw your consent and unsubscribe from these communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
4.How We Share Information
We share your information with:
- Service Providers and Partners: They help us with operations like data hosting, analytics, customer support, marketing, and security. We also share hashed non-personal information with advertising partners.
- Corporate Transactions: Your data may be transferred during mergers, sales, or similar events.
- Legal Requirements: We may disclose your data to comply with legal obligations or protect against crime.
- Enforcing Rights: Information may be shared to protect against legal claims or investigate wrongdoing.
- With Your Consent: We may share your data when you give us permission.
We use non-personal and hashed personal information for advertising and analytics.
5. Legal Bases for Processing Your Personal Information
We only process your personal information when it is necessary and we have a valid legal reason to do so under applicable law. These legal reasons include:
- Your Consent: You have given your consent for specific purposes.
- Performance of Contract: Processing is necessary for the performance of a contract with you or for pre-contractual obligations.
- Legal Obligation: Processing is required to comply with a legal obligation, such as cooperating with law enforcement or regulatory agencies.
- Public Interest: Processing is related to a task carried out in the public interest.
- Legitimate Interests: Processing is necessary for the legitimate interests of the Company.
- Vital interests: We may process your personal information when it is necessary to protect your vital interests or those of another person. This includes situations where such processing is crucial for ensuring the safety and well-being of individuals
6. Cookies
We use cookies and similar tracking technologies to ensure the proper functioning of our website, enhance your user experience, and collect analytical and marketing data. Cookies are small text files placed on your device that allow us to remember your preferences, understand how you interact with our website, and improve our services. Cookies used on our website fall into different categories, including:
- Strictly necessary cookies: These are essential for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytics cookies: These allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us understand how visitors move around the site.
- Marketing cookies: These may be set by us or third-party providers to build a profile of your interests and show you relevant content or advertisements on other sites.
We use service providers such as Google Analytics that may independently collect data through cookies and share aggregated or pseudonymised insights with us.
Managing Your Cookie Preferences:
You can still use our website if you reject cookies, but some features or sections may be limited or unavailable. To manage or delete cookies, adjust your browser settings—each browser is different, so check its “Help” menu or support site for instructions. If you need more details or want tools for managing cookies, you can also visit independent sites like All About Cookies, Your Online Choices.
7.Retention of Information
We retain your information as long as necessary to meet the purposes described in this Privacy Policy unless a longer period is required by law (e.g., for tax or accounting reasons). Once we no longer need your personal information for business purposes, we will delete or anonymize it. If deletion or anonymization isn’t possible (such as when stored in backup archives), we will securely store and isolate your personal information until it can be deleted.
8.How We Protect Your Information
We do our best to keep your personal information safe from unauthorized access, changes, sharing, or destruction. However, we cannot guarantee that your data will always be completely secure.
To protect your information, we:
- Regularly check our systems for security issues.
- Update our security measures frequently.
If we detect a security problem, we may suspend your use of our services without warning. If you think your information is no longer secure, please let us know right away at
9. Your Data Protection Rights
Upon receiving a written request from you or your authorised legal representative, we will assist you in exercising your rights under applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018. Specifically, you have the following rights:
- Right to be informed: You have the right to be clearly informed about how we collect, process, store, and use your personal data. We provide this information in our Privacy Policy, which describes in detail what personal data we process, our lawful basis, purposes of processing, your rights, retention periods, and with whom your data may be shared.
- Right of access: You may request confirmation of whether we are processing y our personal data, along with details of that processing.
- Right to rectification: You can request correction of inaccurate or incomplete personal data.
- Right to erasure (right to be forgotten): You may request the deletion of your personal data. However, this right applies only if:
● 1.Your personal data is no longer required for the purposes for which it was collected or processed;
● 2.You object to the processing, and there are no overriding legitimate reasons for us to continue processing your data;
● 3.Your personal data has been processed unlawfully.
- Right to restrict processing: You can request that we temporarily restrict processing of your personal data if:
● 1. You contest the accuracy of your personal data (processing is restricted while we verify accuracy);
● 2. The processing is unlawful, but you oppose erasure and request restriction instead;
● 3. We no longer need your personal data for our processing purposes, but you require it to establish, exercise, or defend legal claims;
- Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another controller.
- Right to object: You can object to the processing of your personal data when processing is based on ‘public interest’ or our ‘legitimate interests’ under Article 6(1)(e) or (f) of the UK GDPR.
- Right not to be subject to automated decision-making: You have the right not to be subject to decisions based solely on automated processing, including profiling, unless:
● 1.The decision is necessary to enter into or perform a contract with you;
● 2.The decision is authorised by law, provided adequate safeguards for your rights and freedoms are in place;
● 3.The decision is based on your explicit consent.
- Right to lodge a complaint: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) regarding our processing activities.
- Right to withdraw Your Consent: If we process your personal information based on your consent, you can withdraw that consent at any time by contacting us at [email protected]
. This will not affect the lawfulness of any processing carried out before you withdraw your consent, nor will it affect processing conducted on other lawful grounds.
For any questions or comments about your privacy rights, please email us at [email protected].
10. Updates to This Privacy Policy?
We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Revised” date and will be effective as soon as it is accessible. If we make significant changes to this Privacy Policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
11. How to Reach Us About This Policy
If you have any questions or comments regarding your privacy rights or this Policy, please email us at [email protected]
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